New and Improved Student On-boarding and Waiver Signing

Over the past couple months, we’ve announced a number of significant improvements to our electronic waivers system. We’re happy to announce yet another update to our waivers system that now eliminates the need for an iPad.

For years students have been able to add themselves and sign waivers while in the studio by way of our native iOS apps. The problem for some of our customers though, was that this required having an iPad.

I’m happy to say that today we now have a browser based version of our student on-boarding page, allowing our customers to onboard new students and gain waiver acceptance quickly and easily using any device, whether it’s an iPad, Android table, laptop or desktop.

Accessing the Onboard Page

You’ll see now when you click the “add” icon that you can either add a new person yourself as always, or “Accept Waiver”. When you choose this option, we’ll pop open a new page with fields for your students to fill out, your waiver, and an acceptance checkbox.

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We’re thrilled with this update we’re able to make the waivers functionality to everyone, regardless of what type of hardware you choose to use for your studio.

As always we’re already busy working on even more updates and enhancements and look forward to sharing a number of exciting updates in the weeks and months ahead.

September 2018 Updates

On the heels of our big updates to the electronic waivers functionality, we took some time in September to push out a handful of small updates that make some nice improvements to Tula, as well as fixed a handful of bugs. Check them out below!

Defaulting to a pass when only one pass is available.

One of our most beloved features are the custom payment forms; they allow you to quickly and easily take payments for any kind of service, are fast and easy to use, and help you generate revenue. There was only one problem with them: if you made a payment form for only one pass, students still had to select the pass on the form, which is really an unnecessary step when there’s only one pass to begin with. So now when you make a custom payment form with only one pass, we’ll just default to that pass.

Updating Special Event Registration Logic

We had a bug that was in some cases preventing students with valid uses on special events from being able to register for their desired special event. After we investigated we learned that we were counting the pending registrations incorrectly, falsely inflating the pending registration count, which was preventing people from proceeding. This has been fixed!

Retention Center Email Creation was buggy on mobile, particularly Android

When trying to send an email via the retention center on a mobile browser, the text input was unstable and difficult to use. We updated Trix, the wonderful editor we use open sourced by the fine people at Basecamp, and all is well again.

More coming soon!

We’re always working to improve Tula, and we’ll have a bunch more announcements for you soon!