Late Summer Updates

We've had a busy summer making a lot of updates to Tula and it's time for another update!

Coming on the heels of our early summer updates and the release of our variable class cost update we wanted to share some more of the latest updates we made - many of them around passes and the management of them.

Transfer Passes between students: One of our most common support requests was when a customer wanted to move a pass from one student to another. We've now given you the power to transfer passes between students. Simply click on the new pass menu icon, and choose to transfer the pass to another student. We do all the hard work on the back end to un-pay for any attendances that the removed pass might have paid for. 

Better Return and Refund Options: It used to be that you could remove a pass, which would also issue a refund, or you could simply issue a refund from the payments tab. We've cleaned things up a bit here to give you the option to Remove and Refund a pass, or simply issue a refund and keep the pass, right from this new menu. It's a much better process that it was before.

More information on Passes: Along with the updates above, we also added more information regarding the classes that a particular pass paid for. Now when you view a pass, along with seeing the number of credits that pass came with, you'll see how many credits have been used, which classes it paid for, and what the cost of each class was.

 

Removing ClassPass Integration: For a while now we've had a simple integration with ClassPass where our customers could forward classpass registrations into Tula. ClassPass has changed their emails a bunch of times however, and so the integration was less stable than we like. We've decided that until we can guarantee the reliability our customers are accustomed to we're removing the classpass integration. If you're a Tula customer that uses Classpass and you want a tighter integration, get in touch with them and let them know you'd love to see their API opened up.

More to come!

We're always working hard to make updates to Tula and we hope you like our latest set of improvements. As usual we'll have some more updates to share in the next month or so!

 

Credit for a Cause: 2016 - Benefitting Living Beyond Breast Cancer Reach and Raise

Back in May I announced that Tula Software would be helping to coordinate yoga studios around the world to join Living Beyond Breast Cancer's "Reach and Raise" fundraising event the weekend of September 17th and 18th, 2016. This will be our inaugural Credit for a Cause event, and I'm happy to say that starting today all Tula customers can choose to sign up to participate in this fundraising event right from within Tula, and we're incentivizing as many studios to participate as possible by offering a free month of Tula Software to any studio that raises at least $250!

For participating studios, we'll create a special pass for the weekend of the event. Leading up to the event LBBC will provide you with marketing materials and other collateral so you can help spread the word about the fundraiser to your respective communities.

Here are all the details for participating studios.

  • A $10 LBBC Donation Pass will be created at your studio for the weekend fundraiser. (For international studios an approximate value pass will be created.)
  • Prior to the weekend fundraising event, LBBC will send participation packets to participating studios, and will include marketing materials such as flyers, postcards and other collateral to promote the fundraiser leading up to the weekend of September 17th and 18th.
  • Donation passes will come with 1 credit, and will be valid for 30 days.
  • During the course of the weekend fundraiser, studios are encouraged to ask all students if they want to make a $10 donation and get a credit in return for their donation. The goal is to make it easy for as many people to participate as possible and encourage everyone to buy a donation credit.
  • Studios that raise at least $250 will receive a free month of Tula Software!
  • After donations have been collected, participating studios will send the funds raised to LBBC by way of a PayPal money transfer.

We're excited to see what we can do by bringing our customers together for this good cause, and we'll be spending all week promoting the event and working with our customers to get them signed up. If you're interested in participating simply log into Tula and follow the prompts within the software.

For additional information please visit https://tulasoftware.com/reach-and-raise, and of course if you have any questions feel free to get int touch with us via our awesome support channel!